Infos zum Sharingangebot
Informationen zu Pay-as-you-book / Pay-as-you-drive über die App einsehen
- Wählen Sie ein Beliebiges Fahrzeug des Anbieters aus
- Scrollen Sie weiter runter
- Tippen Sie unter Bedingungen auf “Festpreis oder Flexpreis"
Which tariffs are offered? Is there a tariff overview?
Please refer to the app for more information. The prices listed in the app are always binding.
Here you will find all information about the tariffs.
Where are the sharing vehicles located?
Goch Train Station
Can the sharing vehicles be returned at multiple locations, or must they always be returned to the pick-up station? (Free Floating or Station-Based)
Station-Based
What are the vehicle return conditions? (e.g., car at the corresponding charging point, charging process started, key-chip, charging (& parking) card in the holder in the glove compartment)
Return the car to the charging station at the train station, start the charging process, place the key and charging chip back in the glove compartment, and end the booking via the app.
Which vehicles are available at which locations?
Hyundai Ioniq KLE SW 65E, Goch Train Station
Does the driver's license need to be validated? If yes, how can it be validated?
Please contact the Team-Administrator:
Sabrina Gossens - sabrina.gossens@stadtwerke-goch.de
Kimberly Fylla - kimberly.fylla@stadtwerke-goch.de
Kristina Derks - kristina.derks@stadtwerke-goch.de
Nils Neumann - nils.neumann@stadtwerke-goch.de
In which countries are the sharing vehicles insured?
In Germany
Is a second driver insured? If yes, what requirements must they meet?
No
Information on the Charging Process
How is the charging cable connected?
Take the charging cable out of the trunk and connect it to the car and the charging station.
How is the charging process started?
Hold the charging chip (located in the glove compartment) against the charging station.
How is the charging process ended?
The charging process will end when the vehicle is unlocked.
How is the charging cable disconnected?
Hold the charging chip in front of the charging station so that the cable is unlocked. You can now disconnect the cable from the car and the charging station and place it back in the trunk.
At which charging stations can the charging cards be used?
The charging chip can be used for free at all charging stations of Stadtwerke Goch GmbH.
Information on Accidents and Damage Reporting
What should be done in the event of an accident or breakdown?
Secure the accident site using the warning triangle located in the trunk. Wear the safety vest. Alert the police by calling emergency number 110. Please report any accident damage via the Moqo app or contact Moqo through the hotline.
Are there additional information or guides for the user in the vehicle (e.g., How to Guide)? If yes, where can the user find them?
All important information about the vehicle and its usage can be found in the glove compartment.