Information about the Sharing Offer View information about Flexprice / Fixprice via the app
Select any vehicle from the provider
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Tap on "Fixed Price or Flexible Price" under Conditions
What tariffs are offered? Is there an overview of the tariffs?
Please refer to the app for more information. The prices listed in the app are always binding.
Here you will find all information about the tariffs.
At which locations are the sharing vehicles available?
27313 Dörverden – several parking lots
Can the sharing vehicles be returned to different locations, or must they always be returned to the pickup station? (Free-floating or station-based?)
No – they must be returned to the location where they were picked up.
What return conditions apply to the vehicles? (e.g., vehicle parked at designated charging point, charging process started, key chip, charging (& parking) card in the holder in the glove compartment)
Return at the pickup location, at least 25% fuel remaining in the tank, chip and key in the slot in the glove compartment.
Which vehicles are available at which locations?
Two Mercedes-Benz Vito and one Ford Transit.
Does the driver’s license need to be validated? If yes, how can it be validated?
Yes. Validation is mandatory. The validation process is started via the Moqo App.
In which countries are the sharing vehicles insured?
Germany
Is a second driver insured? If yes, what requirements must they meet?
No.
You can enter additional information here that was not clarified by the previous questions.
All information can be found by the user in the Moqo App. Smoking and vaping are strictly prohibited in the vehicles. The vehicles are primarily used for transporting young athletes.
Accident and damage reporting information
What should be done in the event of an accident or breakdown?
All instructions for reporting a breakdown, including a 24/7 hotline, are located in the glove compartment.
Are there additional instructions for users in the vehicle (e.g., a how-to guide)? If yes, where can users find them?
Everything is in the glove compartment, including the vehicle registration document.
Is there a contact person who may be contacted directly by customer service?