Information about the Sharing Offer
View information about Pay-as-you-book / Pay-as-you-drive via the app
- Select any vehicle from the provider
- Scroll down further
- Tap on "Fixed Price or Flexible Price" under Conditions
What tariffs are offered? Is there an overview of the tariffs?
Please refer to the app for more information. The prices listed in the app are always binding.
Here you will find all information about the tariffs.
At which locations are the shared vehicles available?
Neumarkt i.d.Opf., 92318
Can the shared vehicles be returned at multiple locations, or do they have to be returned to the pick-up station? (Free Floating or Station-Based)
They must always be returned to the pick-up station.
What are the return conditions for the vehicles? (e.g., car must be at the designated charging point, charging process initiated, key-chip, charging (& parking) card in the holder in the glove compartment)
- The vehicles must be returned to the pick-up location (92318 Neumarkt).
- Charging process must be initiated.
- Key-chip and charging cards must be placed in the key/card holder in the glove compartment.
- Car must be clean, on time, and with all contents such as ice scraper, first-aid kit, etc.
- Minimum 30% battery charge.
- Windows must be closed.
- Lights turned off.
- Lock the vehicle using the app.
Which vehicles are available at which locations?
2 compact cars: VW Golf and VW ID.3
Does the driver's license need to be validated? If so, how can it be validated?
For an on-site driving licence test at Stadtwerke Neumarkt, please come to the customer service reception. The test only takes a few moments.
Opening hours of the public transport department at Stadtwerke Neumarkt:
Monday to Friday 09.00 - 12.00,
Monday and Thursday additionally 1.30 pm - 4.30 pm.
Address for validation on site:
Stadtwerke Neumarkt i.d.Opf.
Ingolstädter Street 18
92318 Neumarkt
Charging Process Information
How is the charging cable connected?
One end of the cable is plugged into the wall box, and the other end into the vehicle. If using the Golf, you may need to press the upper button on the charging port and wait a moment.
How is the charging process started?
Automatically by plugging in, except sometimes with the Golf, where you may need to press the upper button on the charging port of the vehicle.
How is the charging process ended?
Unplug the cable.
How is the charging cable disconnected?
Unplug the cable.
At which charging stations can the charging cards be used?
Ladeverbund+
Which cards are in the vehicle? (Type of card, card provider, possibly PIN)
Ladeverbund+, card for the charging station at the train station.
How is the respective card used?
By holding it near the wall box.
Information on Accidents and Damage Reporting
What should be done in the event of an accident or breakdown?
CAR2GO Terms and Conditions PDF, see section 7 for details.