Information about the sharing offer
View information about Pay-as-you-book / Pay-as-you-drive via the app
- Select any vehicle from the provider
- Scroll further down
- Tap on “Fixed price or flexible price” under Terms and conditions
Additional costs may apply. Timely renewal prevents additional costs
What rates are offered? Is there a rate overview?
Please refer to the app for further information. The prices listed in the app are always binding.
You can find all information about the rates here
At which locations are the sharing vehicles located?
Rathausplatz 1, 83075 Bad Feilnbach
Can the sharing vehicles be returned to multiple locations or do they always have to be returned to the pick-up station? Station-based
Yes (and only possible after connecting to the charging station)
What are the return conditions for the vehicles? (e.g. car at associated charging point, charging process started, key chip, charging (& parking) card in the holder in the glove compartment)
/
Which vehicles are available at which locations?
https://mangfalltal-energie.moqo.de/cars
Does the driver's license have to be validated? If so, how can it be validated?
Driving licenses can be validated either using an app or at the following service center:
Stadtwerke Bad Aibling
Lindenstraße 30
83043 Bad Aibling
Monday, Tuesday, Thursday: 8:00 a.m. - 12:00 p.m. / 1:00 p.m. - 4:00 p.m.
Wednesday, Friday: 8:00 a.m. - 12:00 p.m.
In which countries are the sharing vehicles insured?
In all European
second driver meets the terms and conditions, is over 21, has a valid driver's license
registered user must be in the car with them
You can enter further additions here that are not covered by the previous questions. Information on the charging process
How is the charging cable connected?
See next point
How is the charging process started?
Connect the car and charging station using the charging cable
First plug the cable into the car.
Hold the charging card up to the charging station
Store charging card in glove compartment
How do I end the charging process?
See next point
How do I disconnect the charging cable?
Press the unlock button on the key twice
Pull the plug out of the vehicle (must be unlocked).
Then pull the plug out of the charging station
If the vehicle is locked, the plug cannot be pulled out
Put the charging cable back in the trunk
At which charging stations can the charging cards be used?
The provider's charging card can be used at all public charging stations
that can be found on the charging map on the Ladenetz.de website.
Note: The Shell additional card can also be used at all other charging stations
(but always use the provider's card first)
What cards are in the vehicle? (Type of card, card provider, possibly PIN)
Type of card: 1x charging card Mangfalltal Energie,
Card provider (e.g. Aral): ESB
PIN: Yes/No; No No information on MOQO website!
How is the respective card used?
Charging card in the glove compartment
Hold the charging card at the charging station
“Charging process is starting” should appear on the display,
Put the charging card back in the glove compartment.
Information on accidents and damage reports
What should be done in the event of an accident or breakdown?
In the event of theft, damage (including your own and that of third parties), inform the provider and the police.
Document the event using an accident report.
Damage must be documented and submitted with photographs.
Arrange measures such as towing with the provider (except for emergencies that require immediate action; in this case, inform the provider afterwards).
Further information in the terms and conditions
Is there any additional information for the user in the vehicle (e.g. how-to guide)? If yes, where can the user find it?
There are vehicle-specific instructions in the glove compartment (charging process + car)
Is there a contact person who can be contacted directly by customer service? If so, what are the contact details and at what times can they be contacted?
michael.fischer@esb.de, florian.paar@esb.de
Are there any other special features?
Do not extend the booking period beyond 10 days