User Account and User Data
- How to Change the Driver's License Number
- Your rights under the EU Data Act – Information for car sharing and bike sharing users
- User Account blocked?
- Why is my enrolement request not processed by Green Moves?
- Why was my membership application to Cityca MoBiel rejected?
- Forgot and reset password
- How can drivers manage their user and billing information?
- Damage Reporting
- Can I add another driver to my user account?
- How does mobile number verification via SMS work?
- Use SEPA, add IBAN
- Setup a PIN (to open a vehicle)
- How to change the invoice data for my user account?
- How to change my user data?
- How to delete my user account or unsubscribe?
- Why can't I delete my user account?